Posted on 19th Oct 2009 @ 7:13 PM

In a world of impersonal and automated customer service, E-Cigarettes National is raising the bar again.

E Cigarettes National, an online retailer of the ever popular e-cigarettes has added instructional videos to its product lineup. They have started the production of instructional videos to be placed on the specific product pages to show the potential customer exactly how to set up and use that specific product.

"They are really simple to use," states May Quintero, customer service manager of E Cigarettes National. "But there are subtle changes from one model to the next, and we believe this will make the transition to the e cigarette much easier for the client that is new to e cigarettes, while making the customer's buying experience easier and less stressful". How to use the e cigarette batteries, e liquid and e cig atomizers correctly is paramount to successful use of the clients new electronic cigarette kit.

The company states that only one video was placed on a specific product page and that the sales of that specific product made a sharp increase in sales and attributes the additional sales to making the customer more comfortable with the product by seeing with their own eyes how that particular product is used and how they may use it correctly.

"We do not produce products. We just retail them, provide 5 star customer service for the top e-cigarette brands on the market, so we have to do the job better than the competition, and making the customer more informed and more comfortable with the product is a major part of our commitment to our clients", states May.

See our No 7 Micro E Cigarette Page Video.